Privacy Policy

Last Updated:

Introduction

Ylaxyronzydrizol ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase indoor plants from us in Australia.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for indoor plants
• Create an account on our website
• Subscribe to our newsletter or marketing communications
• Contact us through our contact form or customer service
• Participate in surveys or promotional activities

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Communication preferences
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for indoor plants
• Communicate with you about your orders, products, and services
• Send you marketing communications, if you have opted in
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Detect and prevent fraud or other illegal activities
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• With payment processors to complete transactions
• With shipping companies to deliver your orders
• When required by law or to protect our rights
• In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Request access to and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of personal information where lawful
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent

These rights align with the Australian Privacy Principles. We also follow Google Ads data protection requirements, including transparent notices about cookies and personalised advertising.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. This includes cookies used for Google Ads and remarketing where applicable. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: reachus@ylaxyronzydrizol.world
Phone: +61401276102
Address: 2/74 Buckley St, Noble Park VIC 3174, Australia

Australian Privacy Authority

You can also lodge a privacy complaint with the OAIC (Office of the Australian Information Commissioner) if you are not satisfied with our response. Visit https://www.oaic.gov.au for details.

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